Key takeaways
Track your move in real time, from the moment you instruct us right through to getting your keys
Five clear stages, from "Order Placed" to "Delivered", show exactly where things stand and what happens next
Weekly updates, secure document storage, and direct messaging with your conveyancer mean no more chasing emails or guessing what's next
Everything from your move stays saved in MyEden, so you can find it again whenever you need it
Buying or selling a home is exciting. It can also be stressful.
And whether you're a first-time buyer or a seasoned pro, through the searches to complete, contracts to sign, mortgage arrangements to be made, and a long list of things happening behind the scenes, it's easy to wonder:
For many people, the traditional answer is to pick up the phone, or send another chasing email and wait.
My Eden is your 24/7 digital platform. With MyEden, you'll have full visibility and control throughout the whole process.
From the moment you instruct us, your dashboard goes live with a five-stage tracker showing where you are in the process, breaking down clearly what’s been completed and what needs to happen next.
You can manage tasks, securely store documents, keep track of costs, and message your dedicated conveyancer.
You’ll also receive weekly updates in your inbox, so you'll know exactly what's happening. When something changes, you can see it. When we need something from you, you’ll know. No guessing. No surprises.
See exactly what's happening, every step of the way...
Your move begins instantly. From day one, you can track every step. Confirm your identity, share your details and sign your documents online.
Searches, enquiries and contract checks are underway. See what’s done, what’s happening and what comes next.
Contracts exchanged, your moving date is agreed, final checks are underway. It’s nearly time to move!
Funds are transferred, your keys are released and your move is complete. Time to settle in – and order your pizza!
It's time to settle in. Unpack, relax, and enjoy your new home.
Need anything later? Every detail from your move stays in MyEden for when you need it next.
It’s time to enjoy your first-night pizza delivery in your new home!
Buying or selling a home will always involve a lot of moving parts. But you shouldn’t have to feel like you’re chasing them all yourself.
With MyEden, you can see your progress, manage what you need to do and speak to the person handling your case – all in one place. Your move at your own convenience.
So, while your home move might be slightly more complicated than ordering a pizza, keeping you informed every step of the way doesn’t have to be.
If you can track your pizza, you should be able to track your home move.
