We’ve helped over 3500 people move home since we opened our doors. Our focus is always on service, never volume. Every client keeps the same conveyancer from start to finish, supporting them every step of the way. We’re proud of the service we deliver, so each month we’ll share updates on how we've helped our clients move.
The Eden Move Report May 2026
Key takeaways
We helped over 200 people move home in May.
Our quickest exchange took only 29 days from instruction.
Clients scored us an average of 9.3 out of 10.
The Eden Move Report
May movers in numbers
Over 200
29 days
9.3 / 10
home movers supported
fastest exchange of the month
average client satisfaction
May was busy. Across the month we helped over 200 people move home, some buying, some selling, and some doing both at once.
Completion day is when everything clicks into place. It's the moment all the searches, inquiries, and legal contracts are finalised, allowing you to legally get your keys and move in.
Why speed is the real story
Moving in England and Wales takes time. Data from the HomeOwners Alliance shows the average UK home move now takes up to five months from offer acceptance to completion, especially when navigating a complex property chain.
Our fastest exchange in May took only 29 days. A lot has to fall into place, and much of it (how quickly searches come back, a buyer's mortgage, the state of the chain) sits outside any conveyancer's control. But it's a fair sign of what's possible when you combine expertise, an efficient customer platform, and a responsive client.
Client satisfaction
Our clients rated us 9.31 out of 10 last month. Often the most stressful part of moving isn't the legal paperwork, it's being left in the dark and chasing for updates. Achieving this high score during a busy month reflects our commitment to keeping communication open, transparent, and proactive.
What our clients say
“Really great customer service from EDEN. We would have no hesitation in recommending them. Supportive and professional all along this emotional journey selling our late parents' home. Helpful and see at a glance programme all along this process. We were given answers to our enquiries, and we noted exceptional attention to detail. Mr Filip Campeau was great a real asset to EDEN so thank you Filip. With our grateful thanks and very best regards.”
- Mrs J C Rogers, via Trustpilot
How Eden does it
Eden takes the stress out of buying or selling a home. We aim to make the whole process fast. clear and effortless. We do this by combining legal expertise with award-winning technology, so the process runs smoothly from instruction to completion.
Every client gets a dedicated conveyancer. They guide you through each step and make sure you understand what is involved. You can reach them by phone, email or through the MyEden platform whenever you need.
Frequently asked questions
Around 200 people. That figure counts individual home movers — some were buying, some selling, and some doing both at the same time.
Exchange of contracts makes the sale legally binding. Completion is when money changes hands and you get the keys, usually a short period later. National averages measure the full journey to completion.
We ask clients to rate their experience through a survey each month. May’s score was 9.3out of 10, covering communication, clarity and support.
You can manage your move 24/7 through our award-winning MyEden platform. Paired with a dedicated conveyancer, you can track progress and complete tasks instantly to keep your transaction moving.
