Yes, Eden Conveyancing can act for both the buyer and the seller in the same property transaction. This is made possible by our unique team structure, where each client is assigned to a separate team with no shared access to files or communications. It is perfectly legal under the Council for Licensed Conveyancers (CLC) guidelines, and our model is specifically designed to ensure every client receives independent, conflict-free representation.
Last updated 26 Jun 2026
Read time 3 minutes
Key takeaways
Acting on both sides is legal and safe when the right safeguards are in place. At Eden, they always are.
We only proceed with everyone's full knowledge and agreement. No assumptions, no small print.
Separate teams, separate files, no shared communications. Your case stays completely independent.
Can Eden Conveyancing act on both sides?
What does “acting on both sides” actually mean?
When you buy or sell a home, you need a conveyancer to handle the legal work. The buyers need one, and the sellers need one. In a typical transaction, these are two entirely separate firms, with no connection to each other.
“Acting on both sides” means that one firm handles both the buyer’s legal work and the seller’s legal work simultaneously. The same company, but not the same property lawyers.
It’s more common than many people realise, and it’s perfectly legal, providing that the correct safeguards are in place.
Why is there a concern about “acting on both sides”?
The hesitation around a firm acting for both sides is understandable, and it comes from a legitimate principle, a conveyancer has a duty to act in their client’s best interests. If the same conveyancer has visibility of both the buyer’s file and seller’s file, there is a genuine risk of bias, or at the very least a perception of it.
This is why many firms can’t or don’t offer acting on both sides at all, and why that caution is widely passed on to consumers as general advice.
Why Eden can act on both sides, safely
Eden operates uniquely. When both the buyer and seller instruct Eden, each client is assigned to a completely separate team within the business. These teams have no shared access to each other’s files, no shared property lawyers, and no shared communications about the transaction.
This structure is what makes acting on both sides work safely at Eden. The conflict of interest concern is built on the premise of one person, or one team, serving two connected clients at the same time. That is not what happens here. Each client has their own dedicated team working exclusively in their corner.
When both sides are with Eden, things just tend to run more smoothly. There is less back and forth between firms, fewer delays waiting on updates, and everyone is working towards the same goal of getting you moved.
We take our responsibilities to every client seriously. If anything looked like it could create a genuine conflict, we would flag it straight away and handle it accordingly. And if you ever want to talk through how your case is being managed, your conveyancer is always at the end of the phone.
There is one more thing worth knowing. We will only ever act on both sides when every party has given their express consent. Before anything begins, we make sure everyone is fully informed and comfortable with the arrangement. If either party would prefer us to act for one side only, that is absolutely fine, we will simply do that instead.
What this means for you
If you’re buying and the seller is also with Eden, or if you’re selling and your buyer chooses Eden, you don’t need to worry. You will receive the same dedicated support and focus on your case that you would receive in any other transaction.
The concern about acting on both sides is real in the wrong circumstances. Eden has built its operating model to remove those circumstances entirely.
Acting on both sides FAQs
Yes. It is perfectly legal, provided the firm has the right safeguards in place to protect each client independently. Eden operates within the guidelines set by the Council for Licensed
No. Your team has no access to the other party's file, their communications, or any details about how their case is being handled. The teams are completely separate throughout the transaction.
If anything arises that could affect our ability to act fairly for either client, we will flag it straight away. In that situation, we would always do the right thing by both parties, which may mean one or both clients needing to instruct a different firm. It is rare, but we would never ignore it.
That's completely fine. If you'd prefer to use a different firm, we'd never stand in the way of that. And if you just want to talk it through before making a decision, give us a call, and we’ll be happy to help.